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国际技术支持
10-15K/月湖南省-长沙/本科及以上/3-5年
蔡巧文今天来过
四川猎创信息科技有限公司
职位详情
岗位职责
任职要求：
1、To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling.
配合国际销售做好产品售前、售后技术支持工作，包括与用户的技术交流、技术方案宣讲，演示实验、带教实验及产品售后问题处理；
2、To solve customer's technical, product performance and ordering problems before and after sales;
解决客户在售前、售后提出的关于技术、产品性能、订购方面的问题；
3、To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company;
负责处理国际客户反馈的相关问题，并提出处理意见；并建立质量反馈档案，做到反馈有记录，有处理结果，及时向公司上报相关情况；
4、To collect competitors' information and report it to superiors in time, and conduct analysis and research.
收集竞争对手信息及时汇报给上级领导，并进行分析研究。
任职资格
1、At least Bachelor Degree in Medical laboratory、Biology or other related major;
医学检验、生物技术相关专业，本科及以上学历；
2、 Fluent oral and written English, workable English level;
英语口语及读写能力优秀，能作为工作语言；
3、Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts
责任心强，有良好的沟通能力、客户服务意识及团队合作精神，能在压力下工作和解决冲突；
4、Experience in diagnostic reagent product development or after-sales service is preferred.
有诊断试剂产品研发或售后服务工作经验者优先考虑。
岗位职责：
1、To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling.
配合国际销售做好产品售前、售后技术支持工作，包括与用户的技术交流、技术方案宣讲，演示实验、带教实验及产品售后问题处理；
2、To solve customer's technical, product performance and ordering problems before and after sales;
解决客户在售前、售后提出的关于技术、产品性能、订购方面的问题；
3、To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company;
负责处理国际客户反馈的相关问题，并提出处理意见；并建立质量反馈档案，做到反馈有记录，有处理结果，及时向公司上报相关情况；
4、To collect competitors' information and report it to superiors in time, and conduct analysis and research.
收集竞争对手信息及时汇报给上级领导，并进行分析研究。
任职资格
1、At least Bachelor Degree in Medical laboratory、Biology or other related major;
医学检验、生物技术相关专业，本科及以上学历；
2、 Fluent oral and written English, workable English level;
英语口语及读写能力优秀，能作为工作语言；
3、Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts
责任心强，有良好的沟通能力、客户服务意识及团队合作精神，能在压力下工作和解决冲突；
4、Experience in diagnostic reagent product development or after-sales service is preferred.
有诊断试剂产品研发或售后服务工作经验者优先考虑。
1、To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling.
配合国际销售做好产品售前、售后技术支持工作，包括与用户的技术交流、技术方案宣讲，演示实验、带教实验及产品售后问题处理；
2、To solve customer's technical, product performance and ordering problems before and after sales;
解决客户在售前、售后提出的关于技术、产品性能、订购方面的问题；
3、To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company;
负责处理国际客户反馈的相关问题，并提出处理意见；并建立质量反馈档案，做到反馈有记录，有处理结果，及时向公司上报相关情况；
4、To collect competitors' information and report it to superiors in time, and conduct analysis and research.
收集竞争对手信息及时汇报给上级领导，并进行分析研究。
任职资格
1、At least Bachelor Degree in Medical laboratory、Biology or other related major;
医学检验、生物技术相关专业，本科及以上学历；
2、 Fluent oral and written English, workable English level;
英语口语及读写能力优秀，能作为工作语言；
3、Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts
责任心强，有良好的沟通能力、客户服务意识及团队合作精神，能在压力下工作和解决冲突；
4、Experience in diagnostic reagent product development or after-sales service is preferred.
有诊断试剂产品研发或售后服务工作经验者优先考虑。
岗位职责：
1、To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling.
配合国际销售做好产品售前、售后技术支持工作，包括与用户的技术交流、技术方案宣讲，演示实验、带教实验及产品售后问题处理；
2、To solve customer's technical, product performance and ordering problems before and after sales;
解决客户在售前、售后提出的关于技术、产品性能、订购方面的问题；
3、To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company;
负责处理国际客户反馈的相关问题，并提出处理意见；并建立质量反馈档案，做到反馈有记录，有处理结果，及时向公司上报相关情况；
4、To collect competitors' information and report it to superiors in time, and conduct analysis and research.
收集竞争对手信息及时汇报给上级领导，并进行分析研究。
任职资格
1、At least Bachelor Degree in Medical laboratory、Biology or other related major;
医学检验、生物技术相关专业，本科及以上学历；
2、 Fluent oral and written English, workable English level;
英语口语及读写能力优秀，能作为工作语言；
3、Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts
责任心强，有良好的沟通能力、客户服务意识及团队合作精神，能在压力下工作和解决冲突；
4、Experience in diagnostic reagent product development or after-sales service is preferred.
有诊断试剂产品研发或售后服务工作经验者优先考虑。
任职要求
无
工作地点
- 圣湘生物科技股份有限公司
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公司信息
某医药公司
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- 上市公司
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圣湘生物科技股份有限公司是以自主创新基因技术为核心，集诊断试剂、仪器、第三方医学检验服务为一体的体外诊断整体解决方案提供商。公司致力于成为基因科技普惠者，是国家基因检测技术应用示范中心、感染性疾病及肿瘤基因诊断技术国家地方联合工程研究中心、国家级博士后科研工作站单位，国家知识产权示范企业。2020年8月28日，圣湘生物（股票代码：688289）在上交所科创板上市。
公司研发了传染病防控、癌症防控、妇幼健康、血液筛查、突发疫情防控、慢病管理等一系列性能赶超国内外先进水平的产品400余种，引领国内分子诊断技术赶超国际先进水平，有力打破进口垄断，推动基因技术由医疗机构个别科室应用向多科室应用、大医院高端实验室应用向包括基层医疗机构在内的各个层级医院应用、少数领域应用向全场景应用转变。目前产品已在全国3000多家医疗卫生机构广泛使用，并远销全球140多个国家和地区。
在2020年抗击新冠肺炎疫情工作中，公司快速研发出新型冠状病毒核酸检测试剂，公司新冠核酸检测产品已供往全球140多个国家和地区疫情防控一线，已累计向国内外捐赠价值近1.6亿元抗疫物资，全面服务国内外疫情防控。
