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HR(入职办理)
7-9K/月江苏省-苏州/本科及以上/3-5年
陈春祥一周前来过
四川猎创信息科技有限公司

职位详情

岗位职责

任职要求:
• Demonstrates customer orientation and excellent customer service skills
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
• Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance
• Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards.
• Discretion, professionalism, confidentiality and judgment
• Excellent communication skills with a clear, concise and professional manner
• Ability to accurately collect information in order to understand and assess the clients’ needs and situation
• Will be trusted to secure and maintain confidential information
• Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office, email, fax, Internet)
• Ability to work effectively in a fast-paced, self-directed team-based environment
• Enthusiastic team player with a strong drive to create a positive work environment
• Ability to perform administrative activities
• Experience partnering internally and externally to address people-related challenges
• Uses a collaborative and employee and customer-focused mindset
• Understand short-term and long-term implications of decisions and actions
• Basic understanding of business, financial and organizational factors in relation to HR activities
• Deliver exceptional service through tools and processes; experience suggesting areas for improvement on to support continuous improvement efforts
岗位职责:
• Access enabling technology to perform the collection and filing of onboarding documents, coordination of background and reference checks and initiating provisioning for new joiners.
• Fully document the transaction in case management system including the communication with customers.
• Respond to new hires and stakeholders’ requests, inquiries, and concerns with superior level of quality.
• Provide timely follow-up and resolution to customers and stakeholders’ need.
• Ensure that KPI and business performance goals are performed and met.
• Escalate complex transactions to appropriate team/ tier for resolution or contact third party vendors as appropriate.
• Raise any system or process issue to J&J R&O Team Lead as soon as identified, to seek proper support and resolution.
• Highlight any areas for improvement on daily operational processes and provide necessary support to implement these initiatives.
• Join the R&O weekly huddle and other meetings with stakeholders.
• Establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all customer requests in a professional manner.

任职要求

工作地点

    长阳街299号
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公司信息

某医药公司

  • 上海
  • 10000人以上
  • 生物技术
  • 外企
  • 不需要融资
强生公司诞生于1886年,经过130多年的发展,如今我们已经是全球最具综合性、业务分布范围广的医疗健康企业之一,业务领域覆盖制药、医疗科技,以及消费者健康领域,在全球约60个国家或地区已经拥有约260家运营公司,全球员工超过14万人。 1985年,强生来到了中国。大家熟知的西安杨森制药有限公司就是强生在华成立的第一家企业。多年来,我们一直致力于提供高质量的创新产品来满足不断增长的医疗健康需求,为中国病患和消费者带来健康,建设健康中国。如今,强生各大业务领域均已进入中国,并分别在该领域成为业界领头羊。2019年,强生中国创新引擎启动。对强生来说,中国不仅仅是重要的市场,也是重要的创新发展助推器。未来,我们将继续扎根中国、投资中国,以强生的百年信条为指引,融合关爱、科学与智慧,为人类健康事业的发展带来意义深远的改变。
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